1. Data Collection
We collect information you provide directly, such as your name, email address, and content you upload through connected services (Notion, Slack). We also collect usage data to improve the Service.
2. How We Use Your Data
Your data is used to provide and improve the Service, including AI-powered knowledge retrieval. We do not sell your personal data to third parties. Content you index is processed to generate answers within your tenant and is not shared across tenants.
3. Data Sharing
We may share data with third-party service providers who assist in operating the Service (e.g., cloud hosting, AI model providers). These providers are bound by confidentiality obligations. We may also disclose data if required by law.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, tenant isolation, and access controls. However, no method of transmission over the Internet is completely secure.
5. Contact
For privacy-related inquiries, contact us at support@contextia.com.